Shipping & Policies
Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I gladly accept returns and exchanges
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Frequently Asked Questions
Custom and personalized orders
Depending on the piece, I offer a degree of customization. Style and color adjustments are possible, allowing you to tailor your jewelry to perfectly match your vision. Please inquire about specific items to explore the available options and create a truly personalized design.
Gift wrapping and packaging
Elevate your gift with our exquisite wrapping service. For a minimal cost, your chosen jewelry will be presented in elegant packaging, ready to delight. Make any occasion unforgettable with a beautifully wrapped treasure.
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